Sanity check: the final short-list of CMS products should be similar
There are literally hundreds of content management systems in the marketplace. The goal of any selection process is to progressively cut these down until only one remains: the chosen solution....
View ArticleWho is choosing the new CMS?
Having been involved in many content management system (CMS) selection projects, we’ve seen a number of common causes of delays arise. Of these, the biggest stumbling block is a lack of structure...
View ArticleCustom code, CMS and portals
In the early days, intranets and websites consisted of pages and pages of static content. Originally published by hand, many of these sites migrated to a content management system (CMS) in due course....
View ArticleRobertson’s rule of CMS usage
We’re just wrapping up a review of the content management system within an Australian government agency. Their story is typical: Lifecycle of a CMS Some years back, a CMS was purchased to manage the...
View ArticleTwo types of CMS users
Content management systems are frequently rolled out widely across whole organisations, following a ‘decentralised authoring’ model. As discussed in the earlier article The importance of CMS usability,...
View ArticleDo automated review dates work?
Keeping content up to date is hard. Whether on a website or intranet, organisations constantly battle with outdated or incorrect information. One of the primary goals of a content management system...
View ArticlePractical ways to assess CMS usability
The usability of a content management system is paramount. If authors and site owners can’t work out how to use the CMS, you’ve got nothing. The CMS can have all the functionality in the world, but...
View ArticleAccessibility is getting better in CMS products
I’ve been facilitating CMS vendor demos for most of this week, as part of the final stages of a University CMS selection project. One of the things that has changed in the products is their support for...
View ArticleUse your CMS to improve intranet content
We have written a number of articles on how to improve intranet content including Improving intranet content and Helping intranet authors write quality content. Most of these activities focus on...
View ArticleOne CMS or two?
Selecting a new web content management system (CMS) is no small matter. As discussed in one of our earliest articles, How to evaluate a CMS, this decision must be driven by an evaluation against...
View ArticleScoring spreadsheets, the bane of my life
Theresa Regli has written about the problems with scoring spreadsheets when conducting product evaluations. To quote: I am more cynical about quantitative methods of evaluating vendors. It makes me...
View ArticleCMIS – an important standard for buyers of ECM
Alan Pelz-Sharpe writes about CMIS. To quote: CMIS (Content Management Interoperability Specification) has been ratified as a standard by OASIS. What is it and what does it mean to buyers and users of...
View ArticleEvaluating vendor proposals – kill your spreadsheets
Alan Pelz-Sharpe has written about evaluating vendor proposals, and recommends killing the all-too-typical evaluation spreadsheets. To quote: We strongly advocate a test-based approach to procurement,...
View ArticleStop letting people use your CMS
Jeff Cram tells us all to stop letting people use your CMS. To quote: I can’t tell you how many times we’ve seen organizations buy a CMS, take their same content structure, and simply distribute...
View ArticleOur department is different!
Jeff Cram and Jeni Cram write about the challenges of rolling out an enterprise CMS. To quote: “Our department is different!” This is a common and legitimate response from groups used to managing their...
View ArticleWhat is metadata in WCM?
Deane Barker asks the question: what is metadata in content management systems? To quote: I going to try and impugn one of the great concepts of content management: metadata. I’m going to argue that in...
View ArticleThe myth of the occasional CMS user
Seth Gottlieb challenges the idea of the occasional CMS user when rolling out a new solution. To quote: Often, one of the big justifications for a CMS is removing the webmaster bottleneck and...
View ArticleAre big CMS vendors hungry enough?
I’m working with a state government agency to help them select a CMS at the moment. The product is for their intranet, as part of a wholesale site redevelopment (much needed!). They have an incumbent...
View ArticleWhen it is not all about the CMS software
Seth Gottlieb writes about choosing a good CMS partner, not just the right product. To quote: In one case there was a comprehensive site redesign that included digital strategy, re-branding, and...
View ArticleThe value of drop-in labs
Jeni Cram has written on the the value of drop-in labs when launching a new CMS. To quote: Drop-in labs are a great way to make the rollout process smoother. A drop-in lab is simply a set time where...
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